Privacy Policy
Last Updated: February 2026
Wilder Automation LLC (“we,” “us,” or “our”) operates the website wilderautomation.ai and provides AI-powered receptionist and communication services for trade contractors and their customers. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or communicate with us via phone, text message (SMS/MMS), or email. You may also receive marketing and promotional messages about our AI receptionist services, demo scheduling, and related offers.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and mailing address that you provide when you fill out forms on our website, contact us, or interact with our services.
- Communication Data: Records of phone calls, text messages (SMS/MMS), and emails exchanged through our platform for the purpose of providing and improving our services.
- Service Data: Job details, appointment information, service history, and equipment information related to services provided by our contractor partners.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our AI receptionist and communication services
- To send appointment reminders, service updates, job status notifications, and follow-up communications via SMS/MMS and email
- To respond to your inquiries and provide customer support
- To improve and personalize our services
- To comply with legal obligations and enforce our terms
SMS/MMS Messaging
When you opt in to receive text messages from Wilder Automation, you consent to receive SMS/MMS messages related to appointment reminders, service updates, job status notifications, scheduling confirmations, and follow-up communications. Message frequency varies based on your interactions with our services and the services provided by our contractor partners.
Message and data rates may apply. Message frequency varies. You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message and will no longer receive SMS/MMS messages from us. For help, reply HELP to any message or contact us at support@wilderautomation.ai. SMS consent is optional and is not required to purchase, receive, or use any Wilder Automation services.
No Sharing of Mobile Information
We do not sell, rent, lease, or share your mobile phone number, SMS/MMS opt-in data, or any mobile information with any third parties or affiliates for marketing or promotional purposes. This includes all categories of information collected through SMS/MMS opt-in, including your phone number, opt-in status, and messaging consent data. This information will not be shared with any third parties under any circumstances, except as required by law or as necessary for our service providers to deliver SMS/MMS messages on our behalf under strict confidentiality agreements.
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, solely for the purposes described in this Privacy Policy and under strict confidentiality obligations. These service providers include our telecommunications partners who facilitate SMS/MMS message delivery and our cloud hosting providers. These parties are contractually obligated to keep your information confidential and are prohibited from using it for any other purpose.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Communication records, including SMS/MMS message logs, are retained for the duration of the business relationship and for a reasonable period thereafter as required by law.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information, subject to legal requirements
- Opt out of SMS/MMS messaging at any time by replying STOP
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of our services after any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Wilder Automation
Email: support@wilderautomation.ai
Website: wilderautomation.ai